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Shipping
Free shipping on all orders over $100. Every order is packed with care and dispatched promptly.
Domestic Shipping (Australia)
- —Free standard shipping on orders over $100
- —Flat rate standard shipping on orders under $100
- —Standard delivery: 3–7 business days
- —Express delivery available at checkout
- —Orders dispatched within 1–2 business days of payment
International Shipping
- —We ship to New Zealand and select international destinations
- —International delivery: 7–21 business days depending on destination
- —International shipping rates calculated at checkout
- —Customs duties and taxes are the responsibility of the recipient
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Use this to follow your parcel at any time. If you haven't received a tracking email within 3 business days of ordering, please check your spam folder or contact us at support@seenonher.com.
Important Notes
- —Delivery times are estimates and not guaranteed
- —SeenOnHer is not responsible for delays caused by couriers or customs
- —Ensure your shipping address is correct before placing your order — we cannot redirect parcels once dispatched
- —Shipping costs are non-refundable unless required under Australian Consumer Law
Questions?
Contact us at support@seenonher.com and we'll get back to you as soon as possible.